Wednesday, January 6, 2010

How do you take a take out a paper jam in an hp photosmart printer?

Please i need some help b/c i need to print out my work and theres a paper jam i dont know how to take it out.How do you take a take out a paper jam in an hp photosmart printer?
Because you have Bought this Printer from HP, if you are from USA/Canada call this number 800 - 474 - 6836. They will help you if you are inwarranty.


Before calling do this Steps.


1. Do a Power Drain Press and hold power on button for 60 sec after unplugging power cable from the wall socket, plug the power Cable directly to the Wall Socket.


2. After each step try to take a copy of a Blank white Paper and see if its Blocking or not.


3. Open the rear access door and clean the rollers and see for paper bits or scraps inside the printer and also remove both ink cartridges and clean the copper contacts on the cartridge as well as inside the printer.


4. Perform a Partial Reset , Turn off the Printer, Unplug the Power cable, Press and hold # and 3 and plug in the Power cable and keep hold of the buttons even after the power cable is Plugged in for 30 sec.


5. Still you face the Problem remove both ink cartridges and Perform NVM Reset Press and hold OK and CANCEL and plug in the Power cable and keep hold of the buttons even after the power cable is Plugged in for 30 sec.


Still problem is there this means there is some hardware problem and needs repair.


Call HP if you are from USA/Canada call this number 800 - 474 - 6836 they will provide with free replacement which includes free shipment.How do you take a take out a paper jam in an hp photosmart printer?
In mine, i don't know if it's the same model as yours, you open up from the back. It has a little tab on there, you press on it, and the plastic cover thing comes off. From there you can grab the paper and pull it out. I've found that it can't be done from the front, were you open and see the cartridges. The only way is from the back. It says in the manual that if you take it out from the front, you may damage the print nozzles or whatever those are called.
i tihnk i know how to do it but i dont know wat model it is. first lift up the part of the printer that lets you access the ink catridges. then slowly but carefully pull the paper out. MAKE SURE YOU UNPLUG THE PRINTER FIRST! or you can try to restart the printer if its a simple jam
There should be a door in the back . push toward the ctr,, carefully loosen the paper on one end and hit ';OK'; on the top of the printer. It should work, if not you might have a malfunction like I just did %26amp; they replaced mine. Mine was 5 months old, and they replaced mine with a remanufactured one, I thought that was kind of a cheap think.
slowly and carefully, if u are impatient u will rip it more and make it harder to fix.... open the printer (the top should sort of fold back) and find the paper, if u cant see it, see if you can take off the back... when u fiund it pullit slowly and gently untill u get it...





no matter what BE SLOW AND GENTILE!!!
I have a ';HP Photosmart 2575v All-in-One'; and what my booklet syas is to take the back off and slowly pull the paper out. If you rip it out from the front it may damange the ink. I leave my printer on when I do this. hope this helped.

No comments:

Post a Comment